Tuesday, March 27, 2012

Technology Queen?


I have never been much of a technological know-it-all but it’s a role I play while taking care of my grandma. When something stops working in this house Gram automatically assumes that I have the ability to fix it. SHE’S CRAZY! It’s taken a good dose of luck and help from Heaven and phone calls to get issues sorted out.

When Mom and I first arrived in January, her laptop wasn’t connecting to the wireless. Then my gram’s netbook stopped working. When my netbook arrived in the mail (I had left it in Michigan by accident) it didn’t connect to the wireless either. Gram swore up and down that she changed the password and my cousin who set up the wireless confirmed that it was changed. However, after talking with customer support for 45 minutes, it was determined that the password had NOT been changed and the laptop and netbooks had been blocked from the wireless.

Another incident occurred when the printer stopped working. I did not want to call customer support for this. But Gram really needed me to look at it. I still don’t know what exactly was wrong with it or how I even fixed it. But I played with the settings on the printer and the computer. It took about 30 minutes but now it works. Maybe that’s all that matters?

My gram is sent pictures from relatives on her phone and it quickly fills up the memory. Gram, of course, doesn’t want to delete any of the pictures. Naturally, I get “hired” to put the pictures on her computer. You’d think it would be as simple as hooking the phone up to the computer and transferring the files that way. Of course that doesn’t work for me. There is something wrong with the program on her computer.. So I used the Bluetooth program on my netbook with the Bluetooth on her phone, transferred the pictures over, put them on my flash drive and then transfer them to her computer.  There must be an easier way to do that and if anybody has a better idea, feel free to let me know.

Those are just a few examples of the random things I do around the house. Every so often Gram will press the wrong button on the remote and mess up the satellite. That’s usually easy to fix.  Gram bought a new television for the kitchen last week and I had to program the remote. She also doesn’t know how to program the DVR.  

I’m grateful to be young enough to have some technical knowledge but I know that my luck will run out soon, though I’m happy to help whenever I can. 

~Staci~

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